ProCare

ProCare

our promise

Unparalleled customer service.

ProCare is the largest privately held transportation and language services provider. We take great pride in delivering unparalleled customer service and providing claimants with prompt, reliable and professional service.

why us

Elevate your focus. We’ll handle the details

In critical situations, your focus should be on what matters most. ProCare is your trusted partner for seamless transportation and language solutions, ensuring every interaction is smooth, efficient, and cost-effective. From coordinating complex logistics to bridging communication gaps, we deliver reliable support with unwavering dedication to your needs. EXPLORE
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executive team, managers, and staff drive our culture.

Company culture refers to the shared values, beliefs, attitudes, and behaviors that define an organization and influence.

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in cost saving for trusted provider partnerships.

Our providers benefit from our innovative streamline service programs, reports, and ongoing support.

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customer satisfaction rating for over 15 years.

To maintain a high level of customer satisfaction, ProCare conducts follow-up calls to claimants.

what we do

Solutions Suite

TRANSPORTATION

ProCare provides reliable, safe, and comfortable transportation services, ensuring injured workers reach their medical appointments and other essential destinations without hassle.

INTERPRETATION

ProCare provides convenient and reliable in-person or telephonic interpreting services to facilitate clear communication for injured workers and businesses.

TRAVEL & CONCIERGE

ProCare’s Travel and Concierge services simplify complex and logistics for medical appointments and recovery, about offering comprehensive support for patients and their families.

DME SOLUTIONS

ProCare provides convenient access to essential Durable Medical Equipment (DME), ensuring injured workers receive the necessary tools for safe recovery and enhanced independence at home.

HOME HEALTH

ProCare’s Home Health services deliver comprehensive, compassionate, and personalized to patients in the comfort and familiarity of their own homes, fostering independence and recovery.

Ready to talk?

ProCare works with ambitious leaders who want to define the future, not hide from it. Together, we can achieve extraordinary outcomes.

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Thank you to our

existing providers.

ProCare recognizes that our success is built on the strength of our provider network. We foster collaborative partnerships with dedicated professionals who share our commitment to exceptional service and patient care.

Submission of your invoices through your Provider Portal or our Web Invoice Form is easy and ensures expedient processing of payment.

Access your Provider Portal to submit invoices and check payment status.

PROVIDER PORTAL

If you do not have a Provider Portal and would like to sign up for one, contact ProviderRelations@theprocare.com or submit your invoices through the link below.

INVOICE FORMS:

ProCare’s is always recruiting high-quality transportation and language providers to become part of our network.

Membership benefits:

Consistent Opportunities: Access a steady stream of referrals and assignments, allowing you to focus on delivering quality care.

TIMELY PAYMENT: We prioritize efficient invoice processing and ensure timely payments for your services.

COLLABORATIVE ENVIRONMENT: Become part of a supportive community of professionals dedicated to making a difference.

Streamlined Process: Our efficient referral management system and dedicated support team simplify administrative tasks, ensuring prompt and reliable communication.

PROFESSIONAL GROWTH: We value our providers and offer opportunities for professional development and growth within our network.

what others are saying

ProCare has been great to work with and I’ve been very happy with the services I have received on every referral.

Senior Nurse Consultant
My claimant raved about his driver and how pleasant the entire ProCare experience was.

Senior Medical Disability Specialist
My translation experience was great! The customer service representative was kind and the whole process was seamless.

Claims Representative
I called on a Saturday to have a claimant transferred from the hospital to rehab. ProCare handled the transport perfectly.

Nurse Case Manager
I was so impressed with my interpreter. I’ll definitely be using ProCare more often.

Workers’ Comp Claims Professional
I just received confirmation that transportation has been arranged on a last-minute request. You guys are AWESOME!

Senior Claims Examiner
WOW! ProCare employees are the best! Not only are they attentive, they go above and beyond to make our jobs easier.

Case Manager
I have had a great experience with your agency for translation services.

Case Manager
Your office staff is always very friendly and helpful whenever I call.

Senior Claims Examiner
Amazing customer service! The representative handling my claim went above and beyond handling everything in a timely manner.

Claimant
The representative’s handling skills are top-notch! I always have amazing interactions.

Case Manager

Upcoming Events

Throughout the year, ProCare is honored to sponsor, attend, and collaborate with our clients and colleagues in the Workers Comp Industry. Below is a short list of upcoming events we will be attending. See you out there!

January 28-29

Broadspire Golf Tournament

The Workers’ Compensation Institute (WCI®) is a nonprofit educational organization that serves as a comprehensive resource to all workers’ compensation stakeholders. WCI sponsors the annual Workers’ Compensation Educational Conference and brings together workers’ compensation professionals from across the country.

February 15-16

Frank Crum Invitational
Innisbrook Resort and Golf Club | Palm Harbor, FL Sponsoring: Jose Baldomero and Jose Ramirez

February 24-27

PARMA

Monterey Conference Center | Monterey, CA
Attending: Dwain Johnson

March 23-25

EWC

Anaheim Marriott | Anaheim, CA
Exhibiting: Robin West and Dwain Johnson

More Events

April 22-24

WCCP

Omni Resort @ ChampionsGate | ChampionsGate, FL
Exhibiting

May 31-June 3

NCSI
Ritz Carlton | Rancho Mirage, CA Attending: Dwain Johnson

July 7-9

CCWC
Disney’s Grand Californian Hotel & Spa | Anaheim, CA Exhibiting: Robin West and Dwain Johnson

August 23-26

WCI
Orlando World Center Marriott | Orlando, FL Exhibiting

September 21-23

ELEVATE

Hotel Del Coronado | San Diego, CA Attending: Robin West and Dwain Johnson

September 29-30

NWCDC
Mandalay Bay | Las Vegas, NV

Where will your career take you?

Join us to find meaningful work, continuous professional growth, and a comprehensive benefits package that truly supports your well-being. Discover a workplace where your dedication is recognized, and you can genuinely make a difference in people’s lives.

866.941.7878

PROCARE, INC.

Eisenhower Technology Park
4710 Eisenhower Blvd.
Suite C-4
Tampa, FL 33634

Tel: 866.941.7878

customerservice@thprocare.com

sales@thprocare.com

billing@thprocare.com