Are you ready to
change the world?
We take great pride in employing individuals with a great customer service attitude, a willingness to learn and a drive to succeed. Our employees are truly what sets ProCare apart from the competition and their love for their work shows in every referral they manage. see what our employees have to say about why they love working at ProCare and what motivates them to give their all every day.
what our employees are saying
The best thing about ProCare is that everyone is invested in each other’s success. We all support one another which creates a positive work environment.
Caridad Dimey Autie
Supervisor, Provider Relations and Quality Assurance
Caridad Dimey Autie
Supervisor, Provider Relations and Quality Assurance
I’m excited to a part of the ProCare family and being a part of elevating our internal software to create efficiencies that benefit our clients and internal staff.
Angela Ujvary
Director, Special Projects
Angela Ujvary
Director, Special Projects
At ProCare, I have been able to reach a level of accomplishments I never thought was possible. I am in a position of helping people every single day and that is my favorite part of working at ProCare.
Alba Gomez
Operations Supervisor
Alba Gomez
Operations Supervisor
You only get one chance to make a first impression; therefore, our goal is to provide you with an unparalleled customer experience on each and every referral.
Cortland Reilly
CEO
Cortland Reilly
CEO
At ProCare, we strive to provide our clients and the injured workers’ we serve a great customer experience.
Dana Petersen
Senior Vice President, Operations
Dana Petersen
Senior Vice President, Operations
It is ProCare’s core that makes it a success and I am passionate about developing information systems to support operations and customer relationships.
Erik Johnson
Senior Director, Technology
Erik Johnson
Senior Director, Technology
I am honored to be involved in the design and development of training curriculums and professional skills enhancements that provide our staff the confidence they need upon graduation.
Kristie Miller
Manager of Training and Development
Kristie Miller
Manager of Training and Development
There is so much that happens behind the scenes to successfully fulfill assignments. Even in the midst of a rush, our processes and protocols help our team do what they do best. The ProCare Team constantly amazes me.
Lisa Addy
Vice President, Human Resources
Lisa Addy
Vice President, Human Resources
At ProCare, we are a team and I love that I am able to directly impact the performance of our call center associates and consistently improve the quality of our customer service.
Maritsa Sanchez
Operations Manager
Maritsa Sanchez
Operations Manager
I love that I am able to help people address customer concerns and provide real-time solutions for issues that arise during the provision of services.
Neecie Jackson-Bennett
Escalation Specialist
Neecie Jackson-Bennett
Escalation Specialist
I am so happy to be a part of the ProCare family and am excited to utilize my skillset and experience to monitor and analyze the organizations overall financial health.
Ni Le
Controller
Ni Le
Controller
At ProCare, we work hard to ensure our billing is transparent, clean and accurate with no hidden or miscellaneous fees. Through expeditious payments to our provider community, we are able to achieve great partnerships leading to outstanding service levels.
Paula Harebin
Finance Manager
Paula Harebin
Finance Manager
I am excited to be assisting in the day-to-day activities involving analytics and system enhancements that will enable ProCare to better support our customers and further solidify our standing as the leading provider of transportation and language services.
Romy Downard
Account Executive
Romy Downard
Account Executive
At ProCare, all departments work together to ensure the injured workers we serve receive top-notch services that facilitate healing.
Stephanie Franklin
Vice President, Support Services
Stephanie Franklin
Vice President, Support Services
As the first official employee at ProCare, I’ve had the pleasure of witnessing a tremendous amount of growth over the past 18 years. It’s been an incredible journey and I am happy to have contributed my industry experience to help ProCare become a success.
Veronique Roman
Business Analyst
Veronique Roman
Business Analyst
From day one, I could tell ProCare was unlike any company I have worked for. It was like I became part of an extended family that rallies around you to help you overcome challenges and then helps you celebrate triumphs.
Pam Matter
Marketing and Internal Communications Manager
Pam Matter
Marketing and Internal Communications Manager
Culture & Benefits
Collaborative Environment
At ProCare, we foster a truly collaborative environment where every team member is dedicated to a shared mission of exceptional client support. Our culture thrives on mutual respect, open communication, and the collective pursuit of positive outcomes for those we serve.
Growth and Support
We encourage continuous learning and professional development, ensuring our team members are always growing and adapting to evolving healthcare needs. ProCare provides a supportive and inclusive atmosphere, empowering individuals to excel in their roles and contribute meaningfully.
Empathetic Approach
Our deep-rooted empathy extends beyond claimant care to our internal team, creating a compassionate and understanding workplace. We believe that by caring for our own, we are better equipped to deliver the high-quality, human-centered services ProCare is known for.
Comprehensive Well-being
ProCare offers a comprehensive benefits package designed to support the holistic well-being of our valued employees and their families. This includes robust health and wellness programs, ensuring peace of mind and access to quality care for all.
Professional Development
We are committed to investing in our team’s future, providing ample opportunities for professional growth, skill enhancement, and career advancement. Employees benefit from ongoing training and development initiatives that empower them to reach their full potential within the organization.
Recognition and Work-Life Balance
Joining ProCare means becoming part of a team that recognizes and rewards dedication, with competitive compensation and programs that acknowledge hard work. We also promote a healthy work-life balance, understanding its importance for sustained employee satisfaction and overall productivity.